Online grocery shopping – or online shopping, in general – has its pros and cons. There are a lot of factors that must be considered, such as the store, the goods, the prices and fees, and delivery options, to name a few. However, despite the fact that more and more people are opting to purchase their groceries online, there are still a lot of misconceptions or erroneous perceptions about it.
#1. Only internet “experts” can shop for groceries online.
Online grocers are now making it easier for customers to purchase online, adding several utilities and features in their websites to make the process easier and less painless. Examples include a Search feature (where the customer simply inputs the name of the grocery item he or she is looking for), a Chat feature (to connect the customer with a staff who can assist in their shopping), and an easy checkout system.
This means that, even if you are not tech-savvy or an expert in navigating the internet, you can, at the very least, still navigate the online grocery store easily.
#2. Online grocery shopping gives you access to everything (and we mean ‘everything’).
Brace yourself for some disappointment, since the online grocery store you are shopping in may not have the item you are looking for in stock. You may end up having to browse through several online stores, or making your purchases from various online grocery shops.
#3. When shopping for groceries online, you have no choice but to pay for the price stated on the website.
This couldn’t be farther from the truth. You can actually compare prices better if you do your grocery delivery shopping online. There are some online grocers that has a price comparison feature enabled on their website. A simple Search will also allow you to find the best price possible for your budget.
#4. Only customers with credit cards can purchase groceries online.
Not so. Aside from credit cards, other modes of payment are also accepted by online grocers. Debit cards are also considered by many as a valid mode of payment. Other stores even accept cash on delivery option. Larger stores also allow their regular customers to open a business account with them, which is then used to bill the customer accordingly.
#5. Online grocery delivery systems deliver anywhere… and everywhere.
This has a limitation. If you look at some online grocers, they are clear on their areas of coverage, or the areas where they can deliver the grocery items.
#6. Perishable items bought from online grocers have poor quality.
This is not necessarily true. As a matter of fact, many online grocers make it a point to sell and deliver only their best and freshest produce or perishable items in order to avoid having returns or complaints from customers.
#7. Online stores cannot be trusted with your credit card information.
Fortunately, many online grocers now have secure channels in place for payment options that require customers to share some personal information, including credit card details. It’s just a matter of being circumspect on which online grocery store to trust. For this, it’s mainly left up to the customer to do the research.
#8. Online grocery shopping is expensive, so it’s only for the rich.
True, buying your groceries online can be more expensive. However, with proper planning, as well as choosing of your online grocer, you can still get great value for your money. You also have to take into account other considerations, such as convenience, time saved and efficiency (consider the money spent on gas and parking fees, among others), when weighing the cost factor.
With these, we hope you have been enlightened about a few things regarding online grocery shopping. It may not be for everyone, but it may just be what you need.